Konwo – Privacy Policy

1. Information We Collect

• Contact List: We collect and securely store the contact name and phone number from your device to enable mutual user identification and chat features.
• Chat Data: We store chat messages for moderation, user safety, and to comply with legal requirements.
• Device Information: We may collect limited technical data (device model, OS version) to improve app performance.
• Usage Information: Basic usage patterns (such as active status, message timestamps) may be collected anonymously to optimize features.

2. How We Use Your Data

• To enable emotion-based, anonymous chats between mutual contacts.
• To ensure chats occur only between users who have mutually saved each other's numbers.
• To improve app functionality, monitor abuse, and prevent misuse.
• To comply with legal obligations when necessary.

3. Data Sharing and Legal Compliance

• We do not sell or share your personal information for marketing purposes.
• We may share stored contact and message data only if legally compelled (e.g., government requests, subpoenas).
• All stored data is encrypted using industry-standard protocols (e.g., AES-256, SSL/TLS).
• We implement administrative, technical, and physical safeguards to protect user information.

4. Data Retention

• We retain your contact and chat data only as long as necessary to provide services and meet legal obligations.
• Upon account deletion, your stored data is permanently erased from our active systems within 30 days.

5. International Data Transfers

Your information may be stored or processed in countries other than your own. We take steps to ensure appropriate safeguards are in place for cross-border data protection.

6. User Control and Rights

• You can revoke contact access anytime via your device settings.
• You may request deletion of your account and associated data by contacting us at help.konwo@gmail.com.
• You have the right to access, correct, or delete your personal information where applicable by law.

7. Children's Privacy

Konwo is not intended for individuals under the age of 18. We do not knowingly collect information from children.

8. Updates to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through the App or via email (if available).

9. Contact Us

For questions, concerns, or data requests, please contact: